Course Duration: 60 minutes

Max Delegates: 20 per session

Delivery Method: Teams

Overview

Using Microsoft Teams to communicate with colleagues across the organisation using chat, calls and meetings. 

Target Audience

Designed for all users who will communicate with others in your organisation remotely.

Objectives

Enable users to effectively use Microsoft Teams to communicate with colleagues.

Agenda:

• Teams Overview 
• User interface – app bar, column menu, workspace, search
• Chat Overview
  
• Core chat functions
• Calls
• Taking and Making Calls
• Meetings
• Scheduling and Joining
• In meeting core functions – recording, screen share, live emoji, mute all, device settings, views
• Post meeting – chat, recording, attendance

Delivery Method: Teams

Overview

Using Microsoft Teams to collaborate with your colleagues, using the functionality to share documents and co-author in real time using OneDrive to manage them.

Target Audience

Designed for users who will collaborate with other team members.

Objectives

Enable users to collaborate with colleagues, using the functionality to share documents and co-author in real time.

The session will feature the following:

• Files and Folders
• Accessing files and folders in Teams and OneDrive
• Document Creation
• Creation of a new Word, Excel, or PowerPoint document in Teams
• Editing a Document in Teams
• Opening and editing a document in Teams
• Editing in the desktop app
• Version history
• Sharing a Document
• Using Teams to share a document
• Sharing from OneDrive
• Teams and Channels
• What are they and how to access them?
• Conversations in Channels

Delivery Method: Teams

Overview
Using Microsoft Teams, OneDrive and Email to securely share documentation and data inside and outside the organisation.

Target Audience
Designed for users who will collaborate with team members and external contacts.

Objectives
Enable users to use the functionality of Microsoft 365 to securely share links to documents and data, managing access and permissions.

The session will feature the following:

• Secure Document Sharing ‘101’
• Attachments vs links
• Sharing in Teams
• Sharing in OneDrive
• Sharing in Outlook
• Managing Access in Shared Locations
• Managing Access in OneDrive

Delivery Method: Teams

Overview
SharePoint underpins everything in Microsoft 365, so knowing how to access and use this app is an essential for anyone looking to get more from M365.

Target Audience

Designed for users who will collaborate with other team members.

Objectives

Enable users to more effectively access and use SharePoint resources to manage files and folders more effectively.

The session will feature the following: 

• About SharePoint
• Me, We and All
• Accessing SharePoint
• 365 portal and Teams
• Working with files
• SharePoint Navigation bar
• SharePoint Interface
• SharePoint Ribbon
• Syncing/Shortcut to OneDrive
• File & Folder Access
• Sharing access
• Managing access
• Version history

Delivery Method: Teams

Overview
Using Microsoft Outlook is essential to modern business. This course covers the essential and basic elements to communicate and collaborate with your colleagues.

Target Audience
Designed for all low level users who will need basic usage of Microsoft Outlook.

Objectives
Enable users to communicate effectively with colleagues and customers, using the modern functionality within Outlook.

This session will feature the following:

• Introduction to Outlook as an App
• Basics of Emails, Replies and Forwarding
• CC & BCC
• Formatting and Styles
• Attachments and Files
• Conversations, Settings and Views
• Rules and ‘Out of Office’
• Calendar Management and Teams Sync

Delivery Method: Teams

Overview
Introduction to the essential elements of cyber security that every end user should be aware of and follow.

Target Audience
Designed for all users across the organisation.

Objectives
Raise awareness of why cyber security is important, the role of the end user in maintaining the integrity of our networks, systems and data, as well as effecting a change in behaviours that will remove risk and increase security.

The session will feature the following:

• Securing our Systems
• Network Security
• Secure practices
• Impact of security breaches

1. Devices
2. Passwords
3. Multi Factor Authentication
4. Updates
5. Phishing & Fraud (incl. Social engineering)
6. Sharing

Delivery Method: Teams

• Naming and Navigation
• Freezing and Views
• Tables, Filters, Sorting and Pivots
• Autofill and Formula’s
• Formatting Cells and Conditional Formatting
• Sparklines Charts and Graphs

Course Duration: 60 minutes

Max Delegates: 20

Delivery Method: Teams
Overview
Going beyond the basics, this session will take a deeper dive look at using Teams and OneDrive, managing files, editing permissions and understanding the higher-level features to file sharing and collaboration.

Target Audience
Those who collaborate regularly with other team members and have a grasp of the basics.

Objectives
Enable users to collaborate with colleagues, making use of more advanced functionality to share documents and co-author.

• Using Teams as the new File Explorer
• Co-Authoring
•      Opening Shared Files
•      Collaboration
•      Review/Comments
• Teams and Channels
•      Create and manage
•      Settings of Teams/Channels
•      Upload files and folders
•      Adding tabs
•      Quick Access of Files
•      Open Files in SharePoint

Delivery Method: Teams

Overview
A way to organise teamwork and tasks, providing a central location for all to update and track progress.

Target Audience
All end users who would benefit from learning how to use planner for the delivery of projects and other specific pieces of work where the planning, delegation and tracking of activities is a requirement.

Objectives
Enable users to effectively start to use Planner for the scheduling and delegation of tasks in support of project/work delivery.

The session will feature the following:

• Accessing the App
• Windows Desktop and Teams Components
• Plans, Buckets and Tasks
• Project and Work Creation
• Tasks and assigning
• Editing and closing tasks
• Charts and schedules
• Plan members

Overview

A virtual notebook that integrates with Microsoft 365 allowing you to record, organise and store notes, which you can also share with colleagues.

Target Audience

All end users who would benefit from learning how to store notes and information online.

Objectives

Enable users to effectively use OneNote to store notes and ideas, which can be easily accessed on the go.

The session will feature the following:

Accessing the App

Components

Creating and Managing Notebooks

Collaboration

Overview

An application which allows you to create shareable surveys, quizzes, and polls quick and easily, with built in data analysis in real time.

Target Audience

Those who will store notes and information online. Also excellent for those who will create surveys.

Objectives

Forms allows you to create, share and analyse survey results.

The session will feature the following:

• Accessing the App
• Forms Creation
• New form and copy a form
• Adding questions
• Settings and themes
• Preview
• Collecting Responses
• Duplicate or Collaborate
• Responses
• Accessing the response area
• Export to Excel

Course Duration: 60 minutes

Max Delegates: 20

Delivery Method: Teams

Overview
This session will explore the management of Teams and Channels.

Target Audience
Those who will have the necessary permissions to manage Team and Channels.

Objectives
Enable end users with permissions to easily manage the administration of Teams and Channels.

The session will feature the following:

• Managing Teams & Channels Intro
• Manage Team Navigation
• Adding members, their role, and requests to join the Team
• Channels and Settings
• Analytics for your Team
• Apps available and adding more
• Tags for your team
• Channel Settings
• Naming conventions, Descriptions, Privacy Editing the Team
• Team name
• Description
• Privacy
• Channels Notifications
• Manage channel
• Channel settings and Analytics
• Email Address

Delivery Method: Teams

Overview
This session will explore the management of SharePoint pages, enabling you to manage, content, and design. 

Target Audience
Those who will have the necessary permissions to manage SharePoint pages enabling them to administer content.

Objectives
Enable end users with permissions to easily manage the administration of SharePoint pages.

The session will feature the following:

• Create a new page
• Change the look of a page
• Edit an Existing page
• Add sections
• Add web parts
• Page analytics

Delivery Method: Teams

Overview
Custom-made applications and automation can increase efficiency and improve productivity. This course covers the essential elements of Power Apps and Power Automate, enabling to ‘become a maker’.

Target Audience
Designed for all advanced level users who want to develop their ability to create Power Apps and work with automation. To attend this course, delegates should be proficient in the use of Microsoft Excel and PowerPoint.

Objectives
Enable users to create a basic canvas app and add process automation.

The session will feature the following:

• Introduction to Power Apps
• User interface
• Data sources
• Preparing to build
• Building your app

• Introduction to Power Automate
• User Interface
• Data sources
• Mapping your ‘flow’
• Create your automation

• Conclusion Linking Apps and Automate