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TSG Service Calls - Connect 365 and how it can help you
(Session Recording)
Connect 365 is our client portal, which you can use to access a variety of services.
In this session, Steven Carter (Operations Director), will take you through using the portal to best effect.
This is a recording of the session delivered on 04th April 2025, 09:30
In this session, Steven Carter (Operations Director), will take you through using the portal to best effect.
This is a recording of the session delivered on 04th April 2025, 09:30
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Sessions Details
In this 30 minute session we will explore the Connect 365 portal and the services accessible through this resource.
Meet the instructor
Steven Carter
Steven Carter, as Operations Director for Cloud & Managed
Services leads a team of circa. 100 engineers and consultants which includes
our Service Desk, Technical Configuration Centre, field based Managed Services
Consultants and Project Delivery.
Starting his career as a Service Desk
Consultant, then managing our Internal IT team, moving back in to client facing
roles as Head of Support, Steven has been delivering exception experiences to
our clients and has maintained a consistent Net Promoter Score (NPS) of +80 for
the last 5 years.
Patrick Jones - Course author